Is Procom a good company to work for as a Account Support?

Account Support professionals working at Procom have rated their employer with 3.1 out of 5 stars in 35 Glassdoor reviews. This is a lower than average score with the overall rating of Procom employees being 3.5 out of 5 stars. Search open Account Support Jobs at Procom now and start preparing for your job interview by browsing frequently asked Account Support interview questions at Procom .

Does Procom pay Account Support employees well?

Account Support professionals rate their compensation and benefits at Procom with 2.6 out of 5 stars based on 35 anonymously submitted employee reviews. This is 29.5% worse than the company average rating for salary and benefits. Find out more about Account Support salaries at Procom.

How happy are Account Support professionals working at Procom?

26% of Account Support employees at Procom would recommend their employer to a friend. This rating has decreased by 52% in the past 12 months. Account Support professionals have also rated Procom with a 3.2 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.6 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Procom?

Technical Recruiter (54) , Recruiter (27) , Account Manager (24) , Software Developer (12) , Client Service Associate (8) , Senior Technical Recruiter (7) , Business Analyst (6) , Consultant (6) , Administrative Assistant (5) , Associate Recruiter (5) , Client Service Coordinator (5) , Project Manager (5) , Administrative (4) , Client Services Associate (4) , QA Analyst (4)

What are the pros of working at Procom according to real employee reviews?

"The people are great and it's not too KPI driven" ((in 34 reviews)); "Management is good but owners replace them almost yearly." ((in 22 reviews)); "good work / life balance" ((in 18 reviews)); "friendly staff" ((in 11 reviews)); "It’s a friendly work environment" ((in 11 reviews))

What are the cons of working at Procom according to real employee reviews?

"No benefits in my role" ((in 15 reviews)); "Low paid salaries compared to competitors" ((in 8 reviews)); "Bad communication internally between different offices and recruiters with contractors." ((in 8 reviews)); "No training is provided." ((in 6 reviews)); "Upper management and HR are unwilling to do more than lend a sympathetic ear." ((in 5 reviews))

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Procom

Procom Account Support reviews

3.1

26% would recommend to a friend

(35 total reviews)

Kent McCrea

71% approve of CEO

25% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.2

Work/Life balance

2.8

Career opportunities

2.6

Culture & values

2.6

Senior management

2.6

Compensation and benefits

Account Support employees have rated Procom with 3.1 out of 5 stars, based on 35 company reviews on Glassdoor. This indicates that most Account Support professionals have a good working experience there. Procom is rated in line with the average (within 1 standard deviation) by Account Support professionals compared to other employers within the Human Resources & Staffing industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

35 reviews

3.0

May 27, 2026

Polite staff, but flat

Account manager

Recommend

CEO approval

Business Outlook

Pros

The internal staff are polite and well mannered

Cons

No pay raises in 3 years

1.0

Apr 17, 2026

Change in leadership isn’t good

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Used to be a great place to work, used to be lots of flexibility on how you worked with clients and the compensation used to be great

Cons

Owner is no longer visible in the business and the children are now running the company - they don’t understand the business and don’t listen to the employees

5.0

Feb 5, 2026

Healthy Environment to Thrive

Account manager

Recommend

CEO approval

Business Outlook

Pros

Privately Owned Company Support for growth and more responsibilities Easy to make commission compared to competitors

Cons

Internal conflicts More transactional than relationship building with clients/Consultants

Viewing 1 - 3 of 35 Reviews

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Procom Account Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Polite staff, but flat

Change in leadership isn’t good

Healthy Environment to Thrive

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