Is Progressive Insurance a good company to work for as a Auto Claims Adjuster Associate?

Auto Claims Adjuster Associate professionals working at Progressive Insurance have rated their employer with 3.5 out of 5 stars in 61 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars. Search open Auto Claims Adjuster Associate Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Auto Claims Adjuster Associate interview questions at Progressive Insurance .

Does Progressive Insurance pay Auto Claims Adjuster Associate employees well?

Auto Claims Adjuster Associate professionals rate their compensation and benefits at Progressive Insurance with 3.4 out of 5 stars based on 61 anonymously submitted employee reviews. This is 13.7% worse than the company average rating for salary and benefits. Find out more about Auto Claims Adjuster Associate salaries at Progressive Insurance.

How happy are Auto Claims Adjuster Associate professionals working at Progressive Insurance?

55% of Auto Claims Adjuster Associate employees at Progressive Insurance would recommend their employer to a friend. This rating has increased by 28% in the past 12 months. Auto Claims Adjuster Associate professionals have also rated Progressive Insurance with a 2.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 3.6 rating for culture and values and 3.5 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1449) , Customer Service Representative (521) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits are great and 401k is unbeatable" ((in 925 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 838 reviews)); "The ability to work from home is great." ((in 473 reviews)); "Great culture and very family oriented" ((in 431 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 386 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 349 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 152 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 126 reviews)); "Stress and heavy workload can be difficult." ((in 119 reviews))

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Progressive Insurance

Progressive Insurance Auto Claims Adjuster Associate reviews

3.5

55% would recommend to a friend

(61 total reviews)

Tricia Griffith

89% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.6

Culture & values

3.5

Career opportunities

3.4

Compensation and benefits

3.1

Senior management

2.8

Work/Life balance

Auto Claims Adjuster Associate employees have rated Progressive Insurance with 3.5 out of 5 stars, based on 61 company reviews on Glassdoor. This indicates that most Auto Claims Adjuster Associate professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Auto Claims Adjuster Associate professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

61 reviews

2.0

Sep 14, 2025

Focus all on customer experience at cost of no focus on employee well being

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

If you didn’t work insane hrs at salary the pay would be decent, but working on your own time regularly makes this not the case. Majority of supervisors and team members are great

Cons

A lot of preaching about caring about employee experience, but have gotten so increasingly terrible with micro management that it takes on hours of additional work daily that just isn’t feasible to get done and do quality work and legitimately deliver good customer experience. Work life balance is terrible, your mental and physical health will take a hit and supervisors and management are more concerned about metrics than you as a person.

4.0

Aug 28, 2025

Good Company, Job was not for me

Auto claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good Company values, beautiful campus

Cons

Micromanagement forcing us back into the office (an EMPTY office, at that)

3.0

Jun 26, 2025

Work Life

Auto claim adjuster

Recommend

CEO approval

Business Outlook

Pros

Work from home and annual bonuses based on company's performance.

Cons

Highly stressful and a lack of general support.

Viewing 4 - 6 of 61 Reviews

Jobs at Progressive Insurance

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Progressive Insurance

Progressive Insurance Auto Claims Adjuster Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Focus all on customer experience at cost of no focus on employee well being

Good Company, Job was not for me

Work Life

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