Is Progressive Insurance a good company to work for as a Claim Trainee?

Claim Trainee professionals working at Progressive Insurance have rated their employer with 3.2 out of 5 stars in 186 Glassdoor reviews. This is a lower than average score with the overall rating of Progressive Insurance employees being 3.9 out of 5 stars. Search open Claim Trainee Jobs at Progressive Insurance now and start preparing for your job interview by browsing frequently asked Claim Trainee interview questions at Progressive Insurance .

Does Progressive Insurance pay Claim Trainee employees well?

Claim Trainee professionals rate their compensation and benefits at Progressive Insurance with 3.0 out of 5 stars based on 186 anonymously submitted employee reviews. This is 26.1% worse than the company average rating for salary and benefits. Find out more about Claim Trainee salaries at Progressive Insurance.

How happy are Claim Trainee professionals working at Progressive Insurance?

43% of Claim Trainee employees at Progressive Insurance would recommend their employer to a friend. This rating has decreased by 17% in the past 12 months. Claim Trainee professionals have also rated Progressive Insurance with a 2.6 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.7 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Progressive Insurance?

Claims Adjuster (1450) , Customer Service Representative (521) , Claims Representative (174) , Claims Adjuster Trainee (132) , Managed Repair Representative (129) , Claims Generalist (123) , Claims Specialist (114) , Customer Service Representative (CSR) (108) , Claims Generalist Associate (107) , Insurance Agent (100) , Sales Associate (88) , Senior Claims Adjuster (88) , Sales Consultant (81) , Supervisor (80) , MRR (Managed Repair Representative ) (76)

What are the pros of working at Progressive Insurance according to real employee reviews?

"Benefits are great and 401k is unbeatable" ((in 925 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 838 reviews)); "The ability to work from home is great." ((in 473 reviews)); "Great culture and very family oriented" ((in 431 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 386 reviews))

What are the cons of working at Progressive Insurance according to real employee reviews?

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 349 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 152 reviews)); "I had a great manager and then a terrible one." ((in 136 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 126 reviews)); "Stress and heavy workload can be difficult." ((in 119 reviews))

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Progressive Insurance

Progressive Insurance Claim Trainee reviews

3.2

43% would recommend to a friend

(186 total reviews)

Tricia Griffith

75% approve of CEO

60% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.3

Senior management

3.0

Compensation and benefits

2.6

Work/Life balance

Claim Trainee employees have rated Progressive Insurance with 3.2 out of 5 stars, based on 186 company reviews on Glassdoor. This indicates that most Claim Trainee professionals have a good working experience there. Progressive Insurance is rated in line with the average (within 1 standard deviation) by Claim Trainee professionals compared to other employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

186 reviews

5.0

Jun 24, 2025

Amazing Company and amazing People

Claims

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay - amazing co-workers - amazing management - plenty of skills to gain

Cons

- none yet one of the best companies I have worked for so far

1.0

Jun 4, 2025

Diversity, Equity, Inclusion

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Remote work options if you excel after a year in role

Cons

Working here was a disappointing experience. Despite their heavy emphasis on DEI, the company fails to prioritize job excellence. No matter how skilled or dedicated you are in your role, career advancement hinges on forming relationships with specific individuals and aligning with the company's narrative. If you don't conform to their agenda or fit their preferred demographics race, ethnicity, or sexual orientation...opportunities for growth are nonexistent. It's a classic corporate environment where who you know trumps merit, and those who don't comply are deliberately sidelined. Hard work and talent are consistently overlooked in favor of politics and identity.

3.0

Jun 4, 2025

Great Job training

Claims adjuster trainee

Recommend

CEO approval

Business Outlook

Pros

Great job training if you get the right supervisor.

Cons

Over worked, no outside life, little pay for the workload. Health benefits could be much better.

Viewing 13 - 15 of 186 Reviews

Jobs at Progressive Insurance

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Claims Adjuster Trainee

Claims Adjuster Trainee

Claims Adjuster Trainee

Claims Adjuster Trainee

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Progressive Insurance

Progressive Insurance Claim Trainee reviews

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Reviews by job title

Amazing Company and amazing People

Diversity, Equity, Inclusion

Great Job training

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