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Progressive Insurance

Engaged Employer

Progressive Insurance Commercial Auto Customer Service Representative reviews

4.0

100% would recommend to a friend

(9 total reviews)
avatar

Tricia Griffith

100% approve of CEO

100% positive business outlook

Ratings by category

4.0

Diversity & inclusion

4.0

Compensation and benefits

4.0

Career opportunities

3.1

Culture & values

3.1

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Reviews by job title

9 reviews
4.0
Sep 3, 2020

A Great Option to Start a Career

Commercial auto sales
Recommend
CEO approval
Business Outlook

Pros

The work is very consistent and expectations are laid out very well. There are goals that are outlined that you can work towards so that you get a positive performance review. They pay for insurance licensing exam and complete all training towards it prior to starting position (if you're in sales). There may be free time between calls where you can work on personal stuff (ie homework, reading...)

Cons

Not a lot of room for upward mobility in all positions. You must be open to receiving ALOT of feedback (negative or positive).

4.0
May 31, 2016

Commercial Auto

Commercial auto representative
Recommend
CEO approval
Business Outlook

Pros

Great benefits, company has the right ideals, a great place to start your insurance career. Company pays for your property and casualty training and licensing.

Cons

Call center environment, strict guidelines for performing your job, not alot of thinking outside of the box as far as processes and employees although out of guideline requests for customers can always be reviewed.

Viewing 7 - 9 of 9 Reviews
Related searches: Progressive Insurance Commercial Auto Customer Service Representative jobs | Progressive Insurance Commercial Auto Customer Service Representative salaries | Progressive Insurance benefits | Progressive Insurance interviews | Progressive Insurance conversations
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