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      Progressive Insurance

      Engaged Employer

      Progressive Insurance Inbound Customer Service Representative reviews

      4.0

      99% would recommend to a friend

      (7 total reviews)
      avatar

      Tricia Griffith

      100% approve of CEO

      65% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.4

      Compensation and benefits

      4.3

      Culture & values

      4.2

      Career opportunities

      4.0

      Senior management

      3.6

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      7 reviews
      3.0
      Mar 22, 2019

      Big company and somewhat fair

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock portfolio, no AHT, decent pay for no prior call center experience, gym on site and nice cafeteria with fresh food

      Cons

      have to meet the quota for renters' insurance even though you are not a sales agent and even you do not meet the quota you will be let go

      3.0
      Nov 8, 2016

      It can be stressful

      Inbound customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and great coworkers. Decent pay. Good training.

      Cons

      For in bound customer service it's stressful. There is so much you need to know. Some customers are difficult as with any call center job.

      Viewing 4 - 6 of 7 Reviews
      Related searches: Progressive Insurance Inbound Customer Service Representative jobs | Progressive Insurance Inbound Customer Service Representative salaries | Progressive Insurance benefits | Progressive Insurance Inbound Customer Service Representative interviews | Progressive Insurance conversations
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