Pros
CAT Hours - This is activated when a national catastrophe is declared, which means you will have a much higher inventory than you normally would. In additional you work an additional two hours per day and every two weeks you receive an additional 50% pay of your check. The pay is good but the amount of work and the number of customers calling in for an update on their claim is draining.
Cons
The leadership and the training. I honest to God feel that no one knows what the hell they are doing. From setting up inspections for customers to setting up supplements, there are delays that take at least 3-5 weeks if they are ever done. Working for Progressive has made me realize I would never get insurance with them - especially not on an RV, Boat or trailer.