Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,002 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,002 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Feb 12, 2016

Horrible turnover

Recommend
CEO approval
Business Outlook

Pros

Good if fresh out of college. Great bonus. Flex work hours. No strict dress code. Okay benefits. Growth with in claims.

Cons

Micromanagement. Workload. Call center environment. Procedures frequent changes. Statement scripts. Mandatory templates. Favoritism effects raises. No career growth outside of claims.

3.0
Feb 5, 2016

THINK LONG AND HARD

Recommend
CEO approval
Business Outlook

Pros

Nice helpful Co workers, Some friendly Management, Ok starting pay. Gain Share Bonus, vacation time 401k free lunches. Flexible work schedule I guess.

Cons

EXTREME workload! Progressive has more claims than adjusters. You will get so many claims that you will find yourself taking your laptop home working late nights and not to mention working through breaks and lunch which is often recommend just to keep up. Claims Adjusters take Medical Leave like vacations, due to stress and mental anguish! The Managers expect you to answer calls, deal with your newly 3-4 assigned claims and work ALL of your follow up calls ALL within 24 hours!! Most if not all adjusters feel over worked, under paid and irritated 90% of their work day. Some even breakdown and cry. No job should drive their employees to need medication or constant stress related leaves. It is a great place with great employees, but even doing your ABSOLUTE best won't be good enough. Progressive could truly be great if it wasn't for the unrealistic employee expectations, I'm so sorry to say after having such high expectations.

3.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

-Work Environment -Colleagues -401k -Opportunity for growth

Cons

-Work/life balance -Workload -Over promise and Under deliver -Turnover -Stressful -Not Enough hours in a giving day to complete the 'Required Tasks'

Viewing 316 - 318 of 9,002 Reviews

Glassdoor has 9,272 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.