Progressive Insurance MRR (Managed Repair Representative ) reviews

the training could be a little better but still better than rest of the companies

Managers only point out negatives never spotlight any good workers or work that has been completed well but you will sure know If there was 35.00 exception on a 13k estimate Expect you to do literally everything on the claim from write estimate, explain policy info, take calls, set up supplement, total loss eval, total loss negotiations, issue payments, set up tow, update rental, drive safely, and get water for customers…. Jk on that last one but at this point what do the inside people do? Oh yea call the lien-holder Everything is somehow the Mrr’s fault and managements only direction is be more efficient