Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,004 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Progressive does an amazing job offering benefits to it's employees and providing the best experience in that regard. The pay is okay for what you do. The on-boarding program is fantastic. It is tough to beat having an insurance company that not only trains you, but also pays for your licensing. Work/life balance is awesome.

Cons

The work can obviously become quite monotonous. Not to mention you are trying to help customers who don't always help you help them. The assist supervisors are quite unhelpful at a particular location, so sometimes you have to call several times before you get help. They lead you to believe that there is opportunity for quick growth, however that is far from the truth unless you know what shoulders to rub.

2.0
Apr 11, 2015

Claims adjuster

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent money 401k benefits Great training 401k benefits

Cons

I have started as an adjuster a little over a month now and I regret every second. The workload and the high standards are truly not realistic or manageable. And supervisors are on top of you over any trivial thing; yet, when they are needed the most they give attitude or you can't find them due to being at their two hour lunches or at a meeting. Supervisors are pitted against each other for numbers so it isn't necessarily the best environment due to this reason. It's a daunting job, not a career. Unless you enjoy high workload and providing best customer service to people who one could truly care less about then this is the perfect place for you. And the constant preaching about advancement? advancement only happens if you meet their unrealistic expectation (putting in 60 hour days), and you can move up to BI. Doesn't sound like advancement to me.

Viewing 328 - 330 of 9,004 Reviews

Glassdoor has 9,274 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.