Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,004 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Jul 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Progressive gives very thorough training for someone entering into the claims career. If you are willing to relocate, there are always lots of opportunities for advancement, in claims or other departments. The work environment was good for the first half of my tenure with this company, but then when the department manager changed, the environment became increasingly negative.

Cons

The turnover rate for claims is very high. During my 2 years there, I saw at least 20 people come and go from a department that has about 25 people in it. You will be expected to work 50+ hours a week, without overtime pay. There was one day that I was assigned to a training class that lasted for 7 hours. When I got done with that class, I went back to my work station and saw that I still had been assigned a full days worth of claims that I had to work. Don't join any group or league for the after-work hours. You'll never be able to count on making it there in time (unless it's after 9pm).

3.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

The positives include the ability to work from home and gainshare (annual bonus).

Cons

Career advancement is incredibly limited to specific paths that might not align with your personal goals. You have a greater opportunity of being hired into a business role as an outsider than an internal candidate. Internal interview process is not friendly to those who are neurodivergent, and nearly impossible to pass. It's common for someone to apply four or more times for the same role. Cult like philosophy that will hamper your place within the company if you do not align your beliefs to the majority. While DEI is discussed, diversity and inclusion is not widely respected or practiced by all employees. Positions are siloed to the point there is no cohesion among others in similar roles. Each department is treated as an island that has no direct correlation to the other, often causing significant challenges. Constant IT issues.

1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Gainshare is about the only good thing

Cons

I have worked at Progressive for over seven years and every since John Murphy took over as Claims President the company has gone straight downhill, it used to be a great place to work but now all they care about is how to rip off thier insureds and employees! There are so many issues with this company its terrifying! They promote and keep managers and supervisors who have been investigated and determined to either be discriminatory or making adjusters do way extra work. They are not a moral or ethical company to work for.

Viewing 340 - 342 of 9,004 Reviews

Glassdoor has 9,274 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.