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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (3,011 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      3K reviews

      Reviews about "Compensation"

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      4.0
      Oct 7, 2024

      Good Pay, Mostly Good People

      Service consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progressive is great for pay and opportunities for growth. They truly take care of their people from the PTO and health benefits to making sure they are safe and comforted in times of strife.

      Cons

      I believe Progressive may have put their best foot forward during onboarding when it comes to leadership. While they care and a lot of the people are good at their jobs, some of the leadership is not on the same page as far as procedures and day-to-day operations. Not everyone is meant for leadership roles. Call volume is also very high on most days and there are a lot of stressful days.

      4.0
      Oct 7, 2024

      It's okay

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super flexible hours, frequent shift bid options, last minute pto use, loads of training, options to promote after 6 months (7 months for me), annual raises, perks, and a bonus option around Dec that's based off metrics and % of gross annual income. Loads of pros and overall a great company/employer.

      Cons

      Biggest gripe is a metric they have for referring renters and homeowners. They say it's not sales but there's a whole separate metric and they will hassle you if you don't meet their goal. This means you can talk to the customer for half an hr about the product but if they don't take a quote, you get NO credit for it. This is a very huge pain point throughout the csr group, not just me.

      4.0
      Oct 6, 2024

      Good company

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      gainsharing, good pay, room for advancement

      Cons

      health insurance limited benefits, favoritism

      Viewing 448 - 450 of 3,011 Reviews
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      Glassdoor has 9,284 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.