Progressive Insurance Customer Service Retention reviews

4.0

98% would recommend to a friend

(4 total reviews)
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Tricia Griffith

98% approve of CEO

100% positive business outlook

Reviews by job title

4 reviews
1.0
Apr 30, 2012
Recommend
CEO approval
Business Outlook

Pros

Medical Center on site (youll need it!) Fitness center on site paid training you get your own cubicle safe place to work

Cons

Web based training s a JOKE! They promise the stars and the sky when they first hire you in regards to time off/schedule/open door policy but its all a load of BS! Managers are clueless and arrogant! Nothing but negative reinforcement! Learn by making mistakes and then get reprimanded / written up for sed mistakes! I saw people graduated due to the fact that the trainer didnt want to deal with them any more! Trainers sit around and gossip about students and talk smack about them openly (Ive witnessed) Dont EVER rock the boat! They WILL get rid of you. Their guidelines are vague and contradict each other and be prepared to get mixed messages of what to do from coaches and supervisors! I had 5 different coaches and every time I got a new one, they had completely different issues than the one before! Its like being back in high school! Clicky as all all helck! When I was first hired, I thought I won the lottery. After a few months i developed a twitch, had anxiety attacks and dreaded coming into work EVERY DAY! Another corporate wolf in progressive sheeps clothing!

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