Pros
You get to pick your own schedule. Office pot luck.
Cons
Corporate training vs onboarding is deceiving. You are passed around from supervisor to supervisor each supervisor has a different way of working so within your first 6 months you are set to fail. There is a lack of leadership and empathy, we are human beings and the unexpected can happen such as a sickness, emergency or loss of a loved one. Your work load does not get addressed perhaps voice mails will. Due to heavy workloads nobody is able to pitch in. You are required to catch up on your work load expected to work 10-12 hours per day until you catch up without any overtime pay regardless of your emotional or physical well being. There is also a lack of work life balance. As a new hire in training you only work until 5pm. Once you start receiving claims and can work past 5 you find yourself working 10-12 hour shifts pers day. There is a huge turnover rate, most people often leave after 6 months due to the toxic work environment and lack of work life balance. There is a huge amount of stress that comes with this role, many of my fellow team members suffered from depression, stress anxiety and a mental breakdown throughout the course of a year. This company is by far the worse company I’ve ever worked for, I’d recommend it to perhaps a college student without children because the job will consume your life personal life. The salary is what attracted me to the role however given the number of hours you work per day the pay is absolutely not worth it.