Progressive Insurance reviews

3.8

74% would recommend to a friend

(1,733 total reviews)
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Tricia Griffith

87% approve of CEO

75% positive business outlook

Reviews by job title

2K reviews

Reviews about "Culture"

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4.0
Nov 22, 2025

Good Place to work

Recommend
CEO approval
Business Outlook

Pros

Nice culture Very friendly Good leadership

Cons

Too much waiting on others to do their part so that you can do yours Customers very angry So many phone calls

2.0
Nov 19, 2025

Claims Supervisor

Recommend
CEO approval
Business Outlook

Pros

Gainshare Hybrid Service centers Flexibility

Cons

Unethical and toxic work culture Favoritism Incompetent leaders Retaliation Lack of true HR support Harassment that goes unaddressed Unclear expectations

3.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

You can learn a lot. You can use it as a stepping stool for further careers. If you are open to feedback. The gain-share is nice.

Cons

Culture use to be more important to the company but since the pandemic hit and everyone went to work from home, morale is at an all time low. People slack off at their job forcing management to make leaders more strict. You don’t have the fun atmosphere anymore but instead it’s like pulling teeth to get team involvement. It is a good place to learn key leadership skills but if you plant roots, you’ll probably not be too happy long term. In my opinion.

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