Pros
Good benefits such as PTO.
Cons
Low pay compared to competitors. Convoluted system for managing the hours you worked. and very complicated if you have any medical issues such as FMLA. The system for internal hiring can also be a mess if you have been there a while and apply for a job outside of your area of work such as sales to HR. will ask for examples in your current position that relate to HR well good luck with that. Also Hype on metrics such as call length in sales if you sell most of your calls, but your call is to long well not good if your fast and sell a lot but don't get enough people to look into renters or home or buy another Product also you're not good. on top of that if you get all of that but are not using the proper word formula, they have for you well you are also not good enough. this is all from a sales perspective so other departments could be better. also, your schedule changes every year you have to bid. the whole company in your respective departments and ists done on a rating system of example 1-1000. and so, if you're not top 20 you just hope you are able to get the schedule you want.