Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,016 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
5.0
May 12, 2015

Compliance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free thinking, creative company to work for. Good growth opportunities, especially in claims. Bonus are great and flexible time options

Cons

Sometimes raises are skimpy and insurance is costly

4.0
Apr 27, 2015

Customer service representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, schedule, & team

Cons

Not much so far, will add if I find any

4.0
Apr 25, 2015
Recommend
CEO approval
Business Outlook

Pros

Progressive has a great compnay culture. My supervisor, manager, and HR rep have all gone above and beyond to help me when I needed it. My supervisor is great. The pay is great- nice raises when you work hard. Lots of opportunities to advance.

Cons

It's a call center so there's a few things. The call que can get pretty backed up and angry customers are a given. Sometimes when trying to transfer to another department, they don't want to help. A little micromanaging on phone time but it is a call center so what can you do.

Viewing 8491 - 8493 of 9,016 Reviews

Glassdoor has 9,286 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.