Question 1

Is Progressive Insurance a good company to work for?

Accepted Answer

Progressive Insurance has an overall rating of 3.9 out of 5, based on over 9,275 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Progressive Insurance to a friend and 77% have a positive outlook for the business. The best reviews about Progressive Insurance have been left by employees working as Software Developer, IT Systems Engineer and Fire and Theft Adjuster.

Question 2

Does Progressive Insurance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Progressive Insurance employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Progressive Insurance. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Progressive Insurance?

Accepted Answer

75% of Progressive Insurance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Progressive Insurance 3.6 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

Question 4

What are the top reviewed jobs at Progressive Insurance?

Accepted Answer

Claims Adjuster (1441), Customer Service Representative (519), Claims Representative (174), Claims Adjuster Trainee (132), Managed Repair Representative (127), Claims Generalist (123), Claims Specialist (111), Customer Service Representative (CSR) (108), Claims Generalist Associate (107), Insurance Agent (101), Senior Claims Adjuster (88), Sales Associate (86), Sales Consultant (81), Supervisor (80), MRR (Managed Repair Representative ) (75)

Question 5

What are the pros of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"Great benefits and HR!" ((in 917 reviews)); "Pretty good pay for taking calls all day and having a license to take with you." ((in 815 reviews)); "work from home and flexible schedules are great." ((in 473 reviews)); "Great culture and very family oriented" ((in 445 reviews)); "Great people; I genuinely like the people I interacted with throughout my time w/ Progressive." ((in 377 reviews))

Question 6

What are the cons of working at Progressive Insurance according to real employee reviews?

Accepted Answer

"No work life balance... overload of claims and its quanity over quality but they stress the customer service piece" ((in 359 reviews)); "Poor management and focus on metrics" ((in 280 reviews)); "The team you are on can be changed on whim with very little notice and moved under a different supervisor." ((in 153 reviews)); "I had a great manager and then a terrible one." ((in 133 reviews)); "Long hours (45+ per week) on a consistent basis required to complete the heavy workload" ((in 131 reviews))

Question 7

What are employees saying about Progressive Insurance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Progressive Insurance layoffs and their outlook for job security at Progressive Insurance in 2026.

Question 8

What are the top reviewed Progressive Insurance locations?

Accepted Answer

Cleveland, Austin, Mayfield, Tampa, Riverview, Colorado Springs, Houston, Mayfield Heights, Atlanta, Phoenix, Dallas, Orlando, Saint Petersburg, New York, Jacksonville, Miami, Columbus, Las Vegas, Sacramento, Albany, Nashville, Rancho Cordova, Mayfield Heights, San Antonio, Indianapolis, Charlotte, Maitland, Raleigh, Denver, Chicago

Progressive Insurance

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ups and downs, lots of work and high expectations

Great company, not much room for advancement beyond manager in Austin

Slipping in concern for customer service, but easy to advance

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