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      Progressive Insurance

      Engaged Employer

      Progressive Insurance reviews

      3.9

      75% would recommend to a friend

      (8,999 total reviews)
      avatar

      Tricia Griffith

      88% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      5.0
      Sep 6, 2011

      It was a good experience.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They treat you like a human being !! They have benefits for part time employees.

      Cons

      If you need any help while working, you have to asked for help from a group of employees called "assist". If you get someone that isn't very interested in helping you, it can be difficult and there is not much recourse for the CSR.

      3.0
      Aug 31, 2011

      The level of leadership has deteriorated over the years.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great amount of time off. Profitable and stable company.

      Cons

      Unnecessary levels of management. Too many employees have held the same positions for too long. Political correctness and social responsibility receive more focus than making a profit.

      3.0
      Aug 31, 2011

      Overall it was great in the beginning but then the company went through layoffs

      Claims generalist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great training program, excellent salary and benefits above the other insurance companies starting salaries. Supportive management to start.

      Cons

      The layoffs came around very suddenly, a Virtual Claim Unit was setup within a day which came from Corporate. Our management did not seem to know or didn't communicate it to the staff except within a days notice. Our office was downsized immediately because of that and then the layoffs came shortly thereafter. Insurance goes through cycles and most of the companies experienced what we did. It was just that the communication from Management was not there about what was occurring but in fairness, they may not have known either.

      Viewing 8788 - 8790 of 8,999 Reviews
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      Glassdoor has 9,268 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.