Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,995 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Jul 27, 2009
Recommend
CEO approval
Business Outlook

Pros

great work environment, autonomy, potential for growth. Benefits and salary are above average of other insurance companies. Focus on work/ life balance is good.

Cons

layoffs occured after being told they were not going to occur. Work environment for team leaders and managers is non-existant. Senior management does not respect lower levels

1.0
Jul 25, 2009

Progressive...ly Downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide a paycheck. You can surf facebook at work. You can wear jeans. On-site health care at the larger sites.

Cons

It is difficult to move up. You can make lateral moves from one dead-end position to another and work as hard as humanly possible, but your chances of moving up are slim. Managers are constantly in meetings, "team-building" with each other or learning how to manage (or coloring pictures, who knows), but they are RARELY there doing any actual team-building. The atmosphere is like a third-grade classroom with silly contests, decorations, etc, which would be great if they didn't also treat you like you are in the third-grade. A lot of really talented people start there at a young age, but Progressive has no interest or method to identify these people and retain them. Most of these people languish in lowly, monotonous positions because you have to have supervisory experience to become a manager. That's difficult if you start right after school. All of the reasons I was happy at the beginning -- great benefits, relaxed atmosphere, belief in the company philosophy -- faded away completely. I started there deluded that Progressive was a place to work for your whole career, that I would have opportunities to move up and do great things, that Progressive would remain true to its core values. Well, I was wrong. When I left, morale was at all time low, but from what I understand, it's still on the downward slide. You are a number there. Until your number is up.

4.0
Jul 23, 2009
Recommend
CEO approval
Business Outlook

Pros

It all depends on where you work and the people you work with, just like any other job. I loved where I worked & the people I worked with each and every day. I got good raises. The gainshare was great. Compared to where I worked before, I had no complaints when it came to money, people or time off. ETB was great. You only lost vacation time if you never took as there was a cap. But the cap for ETB was about 40 days of saved up time off. Benefits were great. I don't care what any body says. I know people with 60/40 plans or have to pay for there spouses & childrens insurance. You will learn a lot. You will be worth a lot more to another insurance company. Progressive IS the training ground for adjusters. Take advantage of any training they will give you or pay for. Then start your job search. If you are relocatable, you should be safe.

Cons

Most recent lay off was determined randomly. Team Leaders & Up, only. Your performance was irrelevant. You are a number. Unless you are in the good old boy network. Company does not hire until the employees are almost burnt out. Work more for less pay. MRR's are lucky to get a lunch hour. MRRs are under paid for the amount of work they do. Management left at the branch level now has less team leaders so that means they are working harder & longer hours and not getting compensated. Don't believe what upper management tells you. You could get the axe at anytime.

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Glassdoor has 9,264 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.