Progressive Insurance reviews

3.9

75% would recommend to a friend

(8,994 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 8,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Working for Progressive beats being unemployed and having no benefits.

Cons

Claims Department: Unreasonable expectations, no work/life balance, below average pay for experienced talent and a negative, exception-based performance review system all make for a rancid work environment. There is a lot of talk about customer orientation, but their approach is anything but customer-centered. A checklist mentality at every level of the company produces an "inside the box" approach to business and anyone that does not drink the kool-aid is labeled as a dissenter and gets performance-managed out of their job. Diversity of opinion and freedom to share differing views is not tolerated. It is very much a command and control atmosphere. Most of their management is senior only in title. There are not many experienced leaders due to high employee turnover.

5.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits, flexible work schedule, bright team members.

Cons

A Large IT department will sometimes hinder time to market for new applications due to the large number of groups that must be involved.

3.0
Nov 7, 2008

It's a good place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is opportunity for growth and to make some good money. The people here are VERY smart and you'll learn tons.

Cons

Management (at least my manager) doesn't want to hear about anything that's going wrong and there can be retaliation for speaking out. To be fair, I think it's just in my group and not a systemic problem.

Viewing 8950 - 8952 of 8,994 Reviews

Glassdoor has 9,263 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.