Progressive Insurance reviews

3.9

74% would recommend to a friend

(1,823 total reviews)
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Tricia Griffith

87% approve of CEO

75% positive business outlook

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2K reviews

Reviews about "Management"

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3.0
May 11, 2022
Recommend
CEO approval
Business Outlook

Pros

The day goes by really fast. Entertainment value from some claims balances out the volume of customer yelling. The corporate policies are structured and enforced, so little room for bullying or other negative management behaviors. Gainshare is a yearly bonus based on how the company is performing.

Cons

This the claims version of a fast food chain. Intense time pressure to process claims. Some new employees are (mysteriously) gifted with the system shortcuts, which accelerates their completion rate. The time off: to claims assigend/paused ratio is skewed against taking 2-3 days off vs 5 (or similar) such that you end up more behind when you come back from the shorter breaks. It's a churn and burn position.

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