Progressive Insurance reviews

3.8

74% would recommend to a friend

(1,733 total reviews)
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Tricia Griffith

87% approve of CEO

75% positive business outlook

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2K reviews

Reviews about "Culture"

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3.0
Jan 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Excellent pay, great benefits such as insurance and paid time off. My managers were amazing and the team I worked with was very helpful. Paid training.

Cons

The work load is extremely overwhelming. That is definitely one of the most challenging aspects of the job. You can easily find yourself working long hour days and perhaps going in your days off to catch up. After training is over, you get one claim a day the first week, two a day the second week, thee a day the third week, and so on. By the fifth week, you are getting five claims daily. And after that, it's about 6-8 claims daily. The work just keeps accumulating and it's tough because it involves taking recorded statements from customers, finding out about vehicle ownership, insurance status, etc. Sometimes customers fail to cooperate and get upset. You need nerves of steel for this position.

3.0
Jan 4, 2016
Recommend
CEO approval
Business Outlook

Pros

The mid level managers were awesome. Great technical support for job processes. Awesome training department.

Cons

Upper management need for " growth at all costs" destroyed the inherent brand culture and teamwork between lower level workers.

5.0
Dec 22, 2015

Awesome Company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been here for almost 4 years and this is the best company I have ever worked for. The amazing things this company does for the employees and community is beyond anything I have ever experienced. The communication is one of the things I admire most about the Sr. Leadership. They keep us in the loop and have our best interest at heart. The culture is amazing and I don't know any other company that treats people like this. I'm very lucky to work here.

Cons

There aren't really any cons. I would say offering a 4 day work week would be nice.

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