Progressive Insurance reviews

PTO. You don’t get it all at once, you get it every 2 weeks a few hours at a time. And if you don’t have it and you need it, you get an “occurrence” which keep you from being able to get raises or move into other positions. It’s a very stupid system. So you can “have” the PTO but they don’t let you use it. Work life balance. It used to exist. Pre-Covid. They have a system called Green Alerts that you can sign up for if you want. If they aren’t busy or have enough staff, you can get approved and get off early. It was such a nice surprise on those long crappy days. When covid hit. Never again. They are a legend now. Managers are a real 50/50 and charge pretty frequently. My first 2 were great and my 3rd was an a*****e. Didn’t care about us at all and only pointed out flaws. It was never what you did good, it was only the bad. Over worked. When covid hit, obviously a lot of people weren’t going to be coming back to work. They only relief anyone got was 1 month where those occurrence’s I mentioned earlier, didn’t hurt you. How generous… Scheduling. Biggest joke by far. Three things go into your schedule options. Performance, attendance and tenure. Tenure the lowest. But. Say you use FMLA. For a pregnancy, an injury, etc. while that is normally protected, you will get a BS schedule because it goes against attendance. I had a severe accident and had to use FMLA and one of the people on my team had a baby. Why should we get bad schedules because of that? Also, you can’t really change it. There are “mini-bids” where you can try to get a different schedule like 2 times a year I think but it’s the same criteria. Business Disruption Policy. When covid hit, obviously a lot of people were going to be sent home to work. So what did they do? They changed their BDP to better benefit them. When I say Business Disruption I mean power outages, internet outages, Progressive equipment failure, etc. Pre-covid, if it was PROGRESSIVE SUPPLIED equipment, you got paid. Because why should you have to suffer because they stuff sucks?? If it was your internet or your electricity, naturally you don’t get paid. When covid hit, they said, “nah, our stuff broke? Oh well. No money for you.” Lastly, the systems. Progressive systems and hardware are horrible. They break or crash constantly. The reason I am even writing this review right now is because my system went down in August. It’s now November. Have they fixed it? Nope. Am I getting paid for THEIR system being down. You guessed it. Nope. They have basically ghosted me at this point. An absolute joke of a company.

Insane amount of work for a mediocre salary. You will be working overtime every single day but not get compensated for it. The amount of work is just insane and its absolutely never ending. Also not much room for advancement in the claims role