Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,000 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
3.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Green alert is usually available for time off every day - Off on all major holidays - Shift bids occur frequently and u don’t have to participate - Gainshare can be up to 16% of ur annual salary - Performance pay raise every year

Cons

- The calls are always back to back with 15 seconds to wrap up after each one - The customers are usually upset and have bad attitudes because they don’t check their mail or emails when we need additional info - Progressive has metrics and one of those is offering CRAs so u have to try to sell additional products like Renters and Homeowners insurance

3.0
Jan 8, 2026

Work life

Recommend
CEO approval
Business Outlook

Pros

Great work life balance and green alert

Cons

pha and take rate metric for a customer not wanting renters insurance

Viewing 235 - 237 of 9,000 Reviews

Glassdoor has 9,269 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.