Progressive Insurance reviews

3.9

75% would recommend to a friend

(1,728 total reviews)
avatar

Tricia Griffith

88% approve of CEO

77% positive business outlook

Reviews by job title

2K reviews

Reviews about "Culture"

Return to all reviews
2.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong, stable company with a clear operating model — you know how things are supposed to work. Competitive benefits, bonus structure, and overall financial consistency. Flexibility in how and where you work, depending on the role. Opportunities to build a long-term career if you can navigate the organization effectively. Talented colleagues and cross-functional partners who care about doing good work.

Cons

Leadership quality is inconsistent, and your experience is highly dependent on who you report to. High performers are often relied on heavily without corresponding recognition or support. Decision-making can be political, with credit and visibility not always aligned to actual contribution. Communication and alignment break down at higher levels, creating unnecessary friction. Innovation and strategic work can be constrained by legacy thinking and internal dynamics. Psychological safety is not consistent across teams, particularly when challenging leadership or the status quo.

3.0
Mar 24, 2026

Great company, miserable workload

Recommend
CEO approval
Business Outlook

Pros

-Great company where supervisors and managers seem to care about your progress and wellbeing. -Great culture

Cons

-miserable miserable workload. -the first year where you are CGA (claims generalist analyst) you will see many employees quitting before the 1 year mark. It's almost like they throw everything at you so only a few make it past the 1 year mark. -Progressive is very picky about the work volume needed per claim. It truly is unnecessary how much work unnecessary work goes into every claim. -We are overworked and under paid. -You will be salary, working no less than 50 hours per week, including weekends, pretty much always.

Viewing 25 - 27 of 1,728 Reviews

Glassdoor has 9,284 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.