Pros
Decent salary, flexible working hours, and work-from-home options available. Discounts available from various vendors for everything from wireless phone service to car buying assistance programs. Job security is also guaranteed unless employee engages in unsatisfactory behavior warranting termination. Profit sharing/Gainshare bonus in December is a plus.
Cons
Long hours with no overtime pay (except in CA), strenuous work load, must also constantly multi-task as an adjuster must handle claims and handle inbound, claims related phone calls which can be daunting. Must also be willing to deal with irate customers and constantly apologize for things beyond your control, as well as negotiate settlements that are often lower than the market value. If you cannot tolerate a high-stress, customer service drenched position this is not the job for you.