Progressive Insurance reviews

3.9

75% would recommend to a friend

(9,004 total reviews)
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Tricia Griffith

88% approve of CEO

77% positive business outlook

Progressive Insurance has an employee rating of 3.9 out of 5 stars, based on 9,004 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

9K reviews
1.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Gainshare is about the only good thing

Cons

I have worked at Progressive for over seven years and every since John Murphy took over as Claims President the company has gone straight downhill, it used to be a great place to work but now all they care about is how to rip off thier insureds and employees! There are so many issues with this company its terrifying! They promote and keep managers and supervisors who have been investigated and determined to either be discriminatory or making adjusters do way extra work. They are not a moral or ethical company to work for.

3.0
Dec 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling once In role for 3 months You can start 30 minutes late and stay 30 minutes late with no Remote work End of the year bonus Growth encouraged throughout company and by your supervisior Help to develop you as an employee They supply all work from home supplies 6% match 401K

Cons

High call volume No same day PTO No paid sick leave unless your state requires it Starting to use AI programs from claims and customers are not very happy about it Health insurance they offer to employees isn’t bad and the dental is pretty bad

4.0
Dec 4, 2025

Remote

Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits. Excellent profit sharing. PTO is easy to take. Culture is very inclusive

Cons

Boring work. Time is micromanaged.

Viewing 289 - 291 of 9,004 Reviews

Glassdoor has 9,274 Progressive Insurance reviews submitted anonymously by Progressive Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Insurance is right for you.