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Progressive Leasing

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Progressive Leasing reviews

3.6

67% would recommend to a friend

(808 total reviews)
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Steve Michaels

65% approve of CEO

60% positive business outlook

Progressive Leasing has an employee rating of 3.6 out of 5 stars, based on 808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Progressive Leasing employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

808 reviews
5.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

I have been in call center jobs for 20 years across the spectrum of job types from collections to dispatch to technical support and it's not even close. There are a bunch of cool touches: Full gym, free snacks and drinks, regular drawings for prizes, and huge monthly bonus potential (I average a substantial bonus every month), paid company celebrations (Example: full center paid day off for lagoon day includes tickets, parking, lunch, gift card for misc expenses and raffling of fantastic prizes including several 55 inch UHDTV's, luggage set with trip voucher, drones, roomba's and more). On busy event days, they cater lunch for everyone. Every month, in addition to the bonus structure there is an additional performance reward program that includes recognition, additional pay bonus and the possibility to earn a catered lunch with upper management; this same structure includes a quarterly award and a yearly award; the yearly award affords a paid family trip/vacation/conference to a company retreat out of state. Beyond that, the room for career growth is amazing. The company is great about developing talent internally and rewarding that talent for their growth; they don't simply give additional work and call it a promotion, for every increase or change in duties to a higher position, the company provides substantial raises. The management genuinely cares and the company works with you to find the best available solution for any situation; valuing you as a person who exists and has needs rather than just as what you bring as an employee. There is so much more about this company that is just fantastic I can't even cover it all. Tuition reimbursement, public transportation, multiple discount programs, actively seeking feedback and implementing positive change based on that feedback, mentor programs, insurance, PTO, Floating vacation day to have birthday off. I'm not a parent, but I understand there are a number of fantastic benefits available to parents as well.

Cons

My biggest con is scheduling. It can be difficult to get an ideal schedule and there is virtually no way at the level I am at to consistently have both weekend days off; most are on a rotation wherein they need to work every other Saturday.

5.0
Jul 19, 2018
Recommend
CEO approval
Business Outlook

Pros

The company as a rule really does care about their employees

Cons

The salary could be better compared to other call centers in the area

3.0
Jul 17, 2018

High highs and low lows

Recommend
CEO approval
Business Outlook

Pros

Some really talented and amazing people at this company. Chances are, you'll love most of your coworkers. It's an incredibly successful company with plenty of opportunity for growth.

Cons

Very corporate mentality. While most of the leadership there is excellent, a small but strong minority often looked at employees as interchangeable assets to be used and/or tossed aside, not as human beings to be mentored and understood. For as much money as the company brings in, leadership can be quite tight-fisted and more interested in securing a bigger piece of their personal pie than taking care of some of the employees who brought them there. There's a lot of talk that is talked about opportunity, but the morale in the sales and marketing department tells a much different tale. And when your sales and marketing team sees big numbers in the door quarter after quarter and the general feeling in the office is that we're failing or walking a tightrope, then there's clearly something wrong happening at the top.

Viewing 574 - 576 of 808 Reviews

Glassdoor has 823 Progressive Leasing reviews submitted anonymously by Progressive Leasing employees. Read employee reviews and ratings on Glassdoor to decide if Progressive Leasing is right for you.