Progressive Leasing reviews

If you're in a department that they care about, it will be great. If, like me, you're in a department that doesn't matter to the executives whatsoever you will quickly see that it's exactly like every other corporation. Management actively makes decisions that make my position more difficult and don't even get the same benefits as any other operations department. Promotions are only possibly up to a certain level, after that every management position is hired externally.

Dealing with angry customers many times a day. You have to understand though. We deal with people who are behind on their pmts and have past dues on their acct. These people will yell at you and try to claim things that aren't always true. Because they don't want to pay for it. That's the toughest part of working as a CPA agent, undstanding and figuring out when customers are lying or confused about something they don't understand. Or just yelling at you because they need someone to yell at. You have to learn not to take anything personally and to be a good listener because every detail of a customers story counts.