Project Management Institute reviews

Communication is often inconsistent, with important updates sometimes shared in limited settings or externally, while internal alignment comes later or is missing. Decision-making can be slow due to unclear ownership and frequent escalation to senior leadership, and managers are not always empowered to act within their scope. There is also a gap between expectations for delivery and the level of clarity, alignment, and support provided to teams. While feedback is regularly collected, visible follow-through is limited, which can reduce trust over time. As a result, high performers may feel underutilized or pulled into operational work instead of focusing on more strategic contributions.

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