Does Proservice Hawaii pay their employees well?

According to anonymously submitted Glassdoor reviews, Proservice Hawaii employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Proservice Hawaii. This rating has been stable over the past 12 months.

How satisfied are employees working at Proservice Hawaii?

59% of Proservice Hawaii employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Proservice Hawaii 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Proservice Hawaii?

Business Development Manager (7) , Implementation Consultant (7) , Payroll Services Coordinator (7) , Human Resources (6) , Migration Consultant (6) , Sales Operations Coordinator (5) , Inside Sales Representative (3) , Manager (3) , Office Coordinator (3) , Payroll Coordinator (3) , Payroll Services Consultant (3) , Sales (3) , Sales BDM (3) , Account Manager (2) , Analyst (2)

What are the pros of working at Proservice Hawaii according to real employee reviews?

"Great environment and culture." ((in 39 reviews)); "The people I work with are great and push me to get better as well." ((in 21 reviews)); "Benefits are good." ((in 16 reviews)); "I experienced ProService Core Values from the interview stage and it has continued in my day to day career." ((in 14 reviews)); "Great team and I appreciate the love I got." ((in 12 reviews))

What are the cons of working at Proservice Hawaii according to real employee reviews?

"Pay isn't great for the amount of effort workers put in (especially more notable for my salaried coworkers who work overtime on the regular" ((in 9 reviews)); "Poor leadership and unhelpful HR." ((in 8 reviews)); "Training is becoming structured and the Knowledge Base is merging to make it easier." ((in 5 reviews)); "Awful management !!!!!!!" ((in 5 reviews)); "Force feed the staff with their goals and initiatives and managers and directors are too afraid to tell the exec." ((in 4 reviews))

What are employees saying about Proservice Hawaii layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Proservice Hawaii layoffs and their outlook for job security at Proservice Hawaii in 2026.

What are the top reviewed Proservice Hawaii locations?

Honolulu , Hawai‘i Kai , Kahului , Kailua Kona , Oahu Island , Kenosha , Kaneohe , Orange , San Francisco , Las Vegas , Tacoma , Atlanta , Wildwood Crest , Egypt , Waikïkï , Hawaiian Beaches , Wailua , Hawaiian Acres , East Honolulu

Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

260 reviews

2.0

Oct 1, 2024

"Local" when it's convenient...

Ihr specialist

Recommend

CEO approval

Business Outlook

Pros

Look, this place tells a great story. Helping employers succeed so that more people can live and work in Hawaii—I could get behind that. But when you pull back the curtain, you see a lot of self-importance, poor planning and infrastructure, and care for locals when convenient. Read PROFITABLE.

Cons

Otherwise, heed this warning; they are in the middle of a messy and disorganized "transformation." And by "transformation," I mean reorg and addressing a horrendous amount of technical and process debt that makes getting work done way harder than it needs to be. It's like early 2000s processes and tech paired with the 90s incompetent "we are a family" management style that has now collided with Amazon HR practices.....leading to layoffs with no warning, severance, or health coverage for struggling locals. Gross. Go with ADP or Rippling, paying the premium for the "local" service or story isn't going to make your life easier. Most of the people processing your payroll are not in Hawaii anyway.

Proservice Hawaii Response

1y

Thank you for sharing your feedback. We truly value input from our team members, both past and present, as it helps us identify areas for improvement and growth. We recognize that transformation can feel challenging, and we’re committed to ensuring this process strengthens our company for the benefit of both our employees and our clients. It’s important to clarify that, as part of this transformation, we are not conducting layoffs. Our focus is on building for the future and modernizing our systems and processes to better support our team and the businesses we serve. We take the concerns you’ve shared about process inefficiencies and the experience of our team members seriously. Investing in technology, streamlining processes, and fostering a supportive culture remain priorities for us. We are committed to staying true to our values and supporting our local community and employees through these efforts. Thank you for taking the time to share your thoughts and for being part of the ProService Hawaii team.

5.0

Apr 2, 2024

Worked at many places, the culture here is unmatched

Business development manager

Recommend

CEO approval

Business Outlook

Pros

As an HR company, they have the HR aspect locked down. It's a mission-driven org and everyone I work with is extremely competent.

Cons

There's no doubt that you'll work hard. I wouldn't recommend this place to someone who wants to chill.

2.0

Apr 1, 2024

Pro: Local company and recognizable brand

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Local company and recognizable brand.

Cons

Lack of direction. Poor leadership.

Proservice Hawaii Response

1y

Thank you for your feedback and for your years of service at ProService Hawaii. We appreciate your recognition of our local presence and brand. We're sorry to hear about your concerns regarding direction and leadership. We take this seriously and are actively working on strengthening our leadership approach and providing clearer direction across the company. Your insights are valuable as we strive to improve and create a better experience for all employees.

Viewing 31 - 33 of 260 Reviews

Jobs at Proservice Hawaii

Workers' Compensation Claims Coordinator

Office Coordinator, Kapa'a

Client Delivery Manager, Talent Services

Manager, Workers' Compensation Claims