Proservice Hawaii reviews

3.6

59% would recommend to a friend

(260 total reviews)

Ben Godsey

64% approve of CEO

53% positive business outlook

Proservice Hawaii has an employee rating of 3.6 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Proservice Hawaii employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

260 reviews
1.0
Apr 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly onboarding experience The company mission to support local businesses in Hawaii sounds meaningful Some genuinely skilled teammates who care about doing things the right way

Cons

The Migration Consultant role was always intended to be phased out, but this was never communicated clearly. Instead of a structured transition, leadership initiated sudden "performance reviews" to justify exits The department operated without proper SOPs, documentation, or direction — yet employees were later penalized for outcomes in this chaotic environment Feedback is discouraged. Speaking up about inefficiencies or inconsistencies is seen as a threat rather than a contribution Leadership prioritizes self-preservation over team integrity. Managers routinely shift blame onto employees and avoid accountability The workplace culture turned toxic as migration wrapped up — investigations were used to retroactively build cases against team members who voiced concerns Instead of working with employees to fix problems, leadership often resorted to pressure and intimidation

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Proservice Hawaii Response
1y
Aloha, and thank you for your detailed feedback. We hear your concerns about the Migration Consultant role, communication gaps, and the challenges around feedback and accountability. While every situation is complex, we recognize that clear processes and open dialogue are vital to a healthy workplace. We are committed to continuous growth and improving how we support our teams through change. Our People Team welcomes anyone who wants to share more about their experience so we can better understand and take meaningful steps forward. Mahalo for helping us identify areas where we can do better.
1.0
Mar 27, 2023
Recommend
CEO approval
Business Outlook

Pros

I'm sure there are some if one looks hard enough,

Cons

No reviews, no direction, chaos at all times, everyone is working under a high level of stress tending to the latest and hottest client emergency (there are many)

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Proservice Hawaii Response
3y
Thank you for taking the time to share your experience with us. We understand the importance of clear communication and providing a structured framework for our employees. We are actively working on implementing better review processes and establishing channels for feedback and direction. Our goal is to create an environment where everyone feels supported and has a clear understanding of their responsibilities. Your perspective helps us identify areas for improvement, and we remain committed to enhancing the overall work experience for our employees.
1.0
Jun 26, 2019

Awful

Recommend
CEO approval
Business Outlook

Pros

Great team and I appreciate the love I got.

Cons

Awful management !!!!!!! They didn't care about employees at all.

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Proservice Hawaii Response
6y
Thank you for the feedback. I’m sorry to hear you didn’t have a good experience with your manager. We have high expectations for how our managers engage with their staff, and part of that is an expectation that everything we do comes from a place of caring and empathy. This clearly didn’t connect in your case; we will continue to invest in training all of our managers how to do better in the future.
Viewing 16 - 18 of 260 Reviews

Glassdoor has 269 Proservice Hawaii reviews submitted anonymously by Proservice Hawaii employees. Read employee reviews and ratings on Glassdoor to decide if Proservice Hawaii is right for you.