Publix reviews

3.7

65% would recommend to a friend

(21,126 total reviews)
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Kevin Murphy

59% approve of CEO

61% positive business outlook

Publix has an employee rating of 3.7 out of 5 stars, based on 21,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Publix employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

21K reviews
4.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

A customer service oriented company. The customer is always right. Excellent computer system

Cons

NOT enough help. Cut tech hours after opening central location in Orlando. Their evaluation process is WRONG.(Aug to July) I was obligated/moved to a new store in March and in May, my supervisor, CHANGED my evaluation from YES increase to NO Increase for a year that had not ended yet, because I was not trained. That is not right.

4.0
Oct 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Incredible employee incentives (for full-timers); tons of room to grow and move up -- higher starting pay than average across all departments. Great outlook if you're a people person willing to put in the effort to get ahead. Free stocks, 401k, healthcare, holiday bonuses, retail bonuses, paid vacation, discounts on various attractions in Florida (Disney, etc), to name a few. The people range from awesome and pleasant to horrible and annoying (and everything in-between). How you deal with them is the biggest factor in your success. My advice to you is: Treat everyone with extreme kindness, go out of your way to assist people, and never talk about someone behind their back. They will 100% find out about it, I guarantee you, and you never know what kind of connections in the store that person has. It could really screw you over. Be nice to the people you hate -- it'll pay off.

Cons

Part-timers get the shaft in the long run. Full-time employees enjoy an enormous amount of benefits, but part-timers (who often work just as many hours as full-timers) don't reap much benefit from store performance, stocks, etc. If you're planning to make Publix a career, and you're SERIOUS, and you know how to handle all different kinds of people, you will probably retire filthy rich. If you're not good with people, time management, or work ethic, you're just going to stall here and never get anywhere -- hard work and politics is how you get ahead in almost any career setting, and Publix is no exception. The sooner you accept that, the better your experience will be. And for god's sake, do NOT accept a deli position. It's the worst position in the store and everyone knows it. Too stressful, and far too much work for their pay scale. Seriously. In addition, the company may have started out as a family-like business, but George Jenkins has been dead for a while -- it's a corporate enterprise now. You will have to answer to the big guns pretty regularly, as your district managers will often tour the store in order to find problems, and your immediate superiors are constantly pooping their pants trying to meet fairly unrealistic standards mandated by corporate. Typical status quo type stuff.

3.0
Oct 3, 2015

Publix, where Employees don't matter...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are paid decently, and there are opportunities for raises every 6 months based on your performance. The benefits are good, if you are there long enough and work enough hours to qualify. Some benefits are even available to part-time employees which is rare.

Cons

The customers can yell at you, say whatever they want, and you can never defend yourself. Management doesn't really care about employees as an individual and just demand the work force to break their back. The idea of the company is great, the implementation is flawed.

Viewing 253 - 255 of 21,126 Reviews

Glassdoor has 21,550 Publix reviews submitted anonymously by Publix employees. Read employee reviews and ratings on Glassdoor to decide if Publix is right for you.