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      QTS

      Engaged Employer

      QTS reviews

      4.4

      86% would recommend to a friend

      (499 total reviews)
      avatar

      David Robey and Tag Greason

      92% approve of CEO

      93% positive business outlook

      Ratings by category

      4.5

      Culture & values

      4.4

      Work/Life balance

      4.4

      Career opportunities

      4.2

      Diversity & inclusion

      4.2

      Senior management

      4.2

      Compensation and benefits

      QTS has an employee rating of 4.4 out of 5 stars, based on 499 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      499 reviews
      1.0
      Jul 17, 2015

      It was...AWFUL.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The facility was nice. The commute was easy. Most of the people were pleasant.

      Cons

      Management was inept. It's a weird place: uneducated managers and religious nuts. There are red flags all over this company. Unless you are extremely desperate for a job, pass on this one.

      2.0
      Jun 16, 2023

      Fell apart after Blackstone acquisition

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is financially stable... that's about it now

      Cons

      QTS used to be an amazing place to work. This all fell apart after the Blackstone acquisition. Management used to be open and transparent, pay used to be great, and higher level employees used to care deeply about the success of others. Now, none of that is the case. Unless you work on the Hyperscale team, you shouldn't be at QTS. Sales leadership is a joke. They disrespectfully "parted ways" with the former Chief Revenue Officer who was a mentor to many. When he left, the culture left. People are afraid to speak openly now, the company doesn't share information, and C-Level individuals openly talk about how "inconvenient it is flying commercial when I'm used to flying on [CEO]'s private jet". Not a great look with employees struggling to meet budgets due to rampant inflation and no pay raises.

      avatar
      QTS Response
      2y
      QTS has certainly changed a great deal since our acquisition by Blackstone, due to simultaneous shifts in our industry as well as our new-found ability to meet customer demand. This has resulted in all areas of our business (Enterprise, Federal and Hyperscale) exceeding expectations. We do our best to communicate to every employee that to work at QTS—especially during this season of unprecedented growth—means being nimble, because serving our customers at the level that makes us unique requires continuous flexibility in our processes and operations. We know that this can be challenging at times, but our people, and our culture of servant leadership, are also high priorities. I hope we've communicated well internally that, due to the company's success, QTS was able to offer its highest merit increases for performance year 2022 and we have had more internal promotions in the past 12 months than at any other time in our history. Of course, we want to foster positivity in the workplace! We also want to hear our employees' feedback. We especially appreciate any that's constructive and solutions oriented. I would strongly encourage you to reach out to me directly if you or others are concerned about speaking out about anything. - Shelagh Montgomery, Chief People Officer
      2.0
      Jan 23, 2023

      Potential Hires: You can do better

      Former leadership position
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few years ago this rating would have been 4+ stars, since Blackstone's acquisition of QTS the culture, leadership, and company messaging have lacked consistency, transparency, and meaning. There are few pros to working in this organization anymore and only a handful of great peers left.

      Cons

      QTS's leadership is lacking diversity in both gender and color - the C Suite is all white and only one woman in place (HR role). As published in their ESG report (available online) 65% of their workforce is white, 12.9% Black, 9% Hispanic, 6% Asian; additionally only 22% of QTS’ workforce is comprised of women... Their lack of commitment to creating a diverse workplace puts into perspective how behind and out of touch they are with the gen-x/millennial/gen-z workforce wants and needs. For example, QTS' version of work/life balance is offering a Flex Program that offers 52 days a year remote which needs to be logged in their system and approved by management. QTSers want a Diversity and Inclusion effort (to include a C-suite role) at QTS but the CEO couldn’t stomach a group with such a name and in turn had it renamed to "Community in Action" the day the program was launch. Every effort to pull QTS into the 21st century is met with resistance by the CEO and leadership, making QTS a place where ‘disruptors’ and individuals who question the status quo no longer welcome, and the few remaining who refuse to toe the company line are being silenced quickly. In addition to the above, the CEO leverages his Christian ideology in almost every All Hands, Sales Kick Off, and People Rally meetings. For some, that behavior can be ostracizing and uncomfortable which doesn't seem to affect him or other leaders. Additionally his conservative political ideology is manifested in the types of QTSers that are hired and are in leadership positions, further curating a homogenous workforce. QTS in 2023 leaves current employees and prospective employees with much to be desired. Like this review's headline stated...you can do better.

      avatar
      QTS Response
      3y
      It is unfortunate that you had a less than favorable experience at QTS and wish you well on your next endeavor. Support of diversity, community and belonging have always been part of the fabric of QTS and are just a few things that make us such a special place to work. There are a number of initiatives that QTS has and will continue to invest in that support a broad spectrum of talent, community, philanthropy and learning initiatives. Our ESG metrics as you cite, are on par with many of our competitors as well as other companies within similar industries. We absolutely have more work to do and are committed to doing so. Supporting development, mentoring, and collaboration are also a few important elements of our culture. As such, QTS is predominantly an in-office company that has always, and will continue, to support the individual needs of our employees. Our flex program was recently introduced to support these needs and we’ll continue to review the data to evaluate whether it is working for our employees. Lastly, our CEO is passionate about employees bringing their whole selves to work, including himself. All backgrounds and beliefs are respected as demonstrated by our Community in Action, Women in Leadership and VET groups established by our employees.
      Viewing 22 - 24 of 499 Reviews
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      ReviewsQTS reviews

      Glassdoor has 519 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.