Is QVC a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at QVC have rated their employer with 2.2 out of 5 stars in 36 Glassdoor reviews. This is a lower than average score with the overall rating of QVC employees being 3.2 out of 5 stars. Search open Customer Service Representative CSR Jobs at QVC now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at QVC .

Does QVC pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at QVC with 2.0 out of 5 stars based on 36 anonymously submitted employee reviews. This is 40% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at QVC.

What are the top reviewed jobs at QVC?

Customer Service Representative (291) , Order Entry Representative (53) , Customer Service Representative (CSR) (38) , Intern (32) , Customer Service (29) , Returns Processor (29) , Assistant Buyer (26) , Warehouse Associate (24) , Customer Service Specialist (23) , Manager (21) , Area Manager (20) , Order Services (20) , Warehouse Worker (20) , Equipment Operator (12) , Order Entry (12)

What are the pros of working at QVC according to real employee reviews?

"Great benefits and everyone there was like family." ((in 180 reviews)); "Great coworkers and being able to work from home is a dream." ((in 80 reviews)); "Great work life balance and a lovely place to work." ((in 61 reviews)); "The culture is great and they provide you a lot of time and help on the projects you need to complete." ((in 61 reviews)); "Great coworkers and often promote internally" ((in 38 reviews))

What are the cons of working at QVC according to real employee reviews?

"Low pay and a lot of calls." ((in 115 reviews)); "Poor management and pressure for statistics" ((in 93 reviews)); "Salary is low so it's not even worth your while to throw your wknds away." ((in 40 reviews)); "Just hope that you have a good manager" ((in 37 reviews)); "they dont record calls, supervisors do not really care, the tech they use for remote work is terrible and just full of glitches its actually alarming." ((in 31 reviews))

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QVC Customer Service Representative CSR reviews

2.2

29% would recommend to a friend

(36 total reviews)

David Rawlinson II

65% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

2.3

Career opportunities

2.1

Senior management

2.0

Culture & values

2.0

Work/Life balance

2.0

Compensation and benefits

Customer Service Representative (CSR) employees have rated QVC with 2.2 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. QVC is rated 38% below average by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

36 reviews

2.0

Jul 15, 2026

Great employee discount but overwhelming work demands

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pros : great employee discount given on items Flexibility to work remotely

Cons

Overworked and underpaid . Unreasonable working hours and back to back phone calls. Pay was not great at all. Micro-managing was insane.

1.0

Mar 16, 2026

Not for me

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote job, most people were nice

Cons

Upsells micromanaging low pay bring yelled at by old people

2.0

Feb 23, 2026

Remote work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Remote work & you also get a discount on purchases.

Cons

Difficult customers who get lonely so they call QVC customer service to annoy them. Also, very little support from supervisors on escalated calls. Micromanaged from supervisor, with short breaks.

Viewing 1 - 3 of 36 Reviews

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QVC Customer Service Representative CSR reviews

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Reviews by job title

Great employee discount but overwhelming work demands

Not for me

Remote work

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