Quadient reviews

3.4

51% would recommend to a friend

(894 total reviews)

Geoffrey Godet

64% approve of CEO

47% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

894 reviews
2.0
Aug 25, 2021
Recommend
CEO approval
Business Outlook

Pros

good development for career growth

Cons

terrible pay and sales commission

avatar
Quadient Response
4y
I'm sorry to hear that your pay is not to your satisfaction. We do benchmark ourselves against local salaries on a regular basis. I would strongly recommend that you speak about your concerns to your manager or your local HR team. Thanks for reaching out.
3.0
Aug 19, 2021

Review

Recommend
CEO approval
Business Outlook

Pros

Good team members and co workers. Everyone willing to help if you asked. Direct managers were nice and very approachable. Good work/life balance

Cons

The job itself was very tedious and repetitive. Plus having to try to constantly call and collect money from customers and either get the run around for why they havent paid their past due balance or being cursed out over the phone for trying to collect money during a pandemic can wear you out fairly quickly.

avatar
Quadient Response
4y
Thanks for sharing your experience with Quadient. I'm glad to hear about the Pros you'd highlighted, but a shame that our found the work repetitive. I would urge you to discuss this with your manager, should you ever return as an employee to Quadient. Thank you again.
3.0
Aug 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Easy sales cycle - large existing customer base to upsell, only one "real" competitor and most of the time you can beat them on value. Remote work friendly on occasion but not ideal all the time as you often have to touch and feel the customers sample documents. Comp plan designed to reward high performers that hit all the marks - High Volume AND high revenue, AND new logos AND existing customer upsell AND cross sell - miss one and your comp goes way down.

Cons

Typical "short-term memory" leadership style (i.e. what have you done for me lately). Preaches they are a technology company but doesn't use technology to empower their field sales. Very old scool... still using many siloed (old) softwares to generate multiple docs. submitting orders via email with multiple documents, pdfs, excel commission sheets etc that all nearly say the same thing. Lots of copy and pasting all the time. Constant kicks backs after submitting deals. Biggest frustration: have had deals stolen from inside sales (call center) reps or sales guys from acquired companies sales teams that call into my territory, shouldn't these coworkers be collaborating with me? Have yet to see a "career path" laid out as to why I might want to stick around, ...just keep telling me to keep selling... preaches Business impact selling but expects such high volume that BIS isn't possible for more than 20% of the cases.

avatar
Quadient Response
4y
Thank you for your complimentary comments regarding Quadients value in the space, remote work friendliness and high performance culture. We have worked hard to create a best in class sales organization with world class sales enablement. Your comments regarding our opportunity to improve are equally appreciated. This gives us the chance to immediately address them and improve. We have already begun to address the points you raised regarding areas we can improve. For example, are creating comprehensive career pathing for our employees that will help all our employees achieve their career goals. Thank you again for sharing your thoughts.
Viewing 406 - 408 of 894 Reviews

Glassdoor has 1,106 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.