Quadient reviews

3.4

51% would recommend to a friend

(894 total reviews)

Geoffrey Godet

64% approve of CEO

47% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 894 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

894 reviews
2.0
Jul 26, 2020

Managers Chasing KPIs

Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule. Decent 401k plan.

Cons

Where do I start? Service managers act like Lords protecting their fiefdoms. Most were grandfathered in after Quadient's massive purchase of dealerships. Zero chance for advancement unless you're related to a manager.

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Quadient Response
5y
Thank you for sharing your thoughts with us. We value all feedback and are always looking to improve our work culture for our employees. KPI's are a critical tool we use to measure performance of our teams. Specifically, we use them to identify areas in which we can improve. It ensures we maintain our World Class customer service goals. Regarding the Field Service Career Path: we've just completed an exercise that considers the whole career trajectory of a Field Services Technician, outlining the process for promotion and skill sets required for promotion. This work is currently under review and should be released soon for implementation. Should you have any other thoughts around this topic, please feel free to reach out to us at: employeeexperience@quadient.com.
4.0
Jul 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Atmosphere was very nice, flexible hours.

Cons

Parking was not so great

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Quadient Response
5y
Thanks so much for your review. Good to know that you enjoyed your short time with us. With regards to parking, we've been looking all our real estate and are making some positive tweaks. So hopefully parking is on that list. Thanks again!
4.0
Jul 12, 2020

Generally good

Recommend
CEO approval
Business Outlook

Pros

good leadership and vision for the future

Cons

very bureaucratic and political at times.

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Quadient Response
5y
Thanks for your comments. We have a great leadership team focused on the growth of this organization. I agree that our environment has been challenging as we have been reorganizing ourselves to provide a greater level of service to our customers but we are working towards a highly energized and nimble work environment. If you have any further thoughts, please share at employeeexperience@quadient.com.
Viewing 532 - 534 of 894 Reviews

Glassdoor has 1,106 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.