Quadient reviews

3.4

51% would recommend to a friend

(893 total reviews)

Geoffrey Godet

64% approve of CEO

47% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

893 reviews
3.0
Feb 20, 2018

Account Executive

Recommend
CEO approval
Business Outlook

Pros

Nice size territory to manage. Opportunity to control our own schedule. Network and meet all different types of people and organizations.

Cons

Lack of training. Managements main concern is their monthly and quarterly numbers, not much else. Be prepared to repair a broken territory from the start and do it quickly or you will fall behind.

2.0
Feb 16, 2018

Customer support

Recommend
CEO approval
Business Outlook

Pros

When you are hired, they act like everything is rosy. Seems like a positive culture. They tell you there are opportunities to advance.

Cons

No real training. They teach you to navigate the systems, then throw you on the phones with no clue. You are then graded on your calls just like someone who knows the job. If you make a mistake on a call, they pull that call, to grade you on. It isn't random. Seniority is not considered. Shifts are based on call quality. Or so they tell you. They do what they want. The managers speak thru both sides of their mouth. They promise things, then blame needs of the business when they cannot fulfill. This is often. They smile and are friendly, you just cannot trust them.

3.0
Feb 6, 2018

Account Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a lot of competition besides PB

Cons

Older company but attempting to change

Viewing 631 - 633 of 893 Reviews

Glassdoor has 1,105 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.