Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 45 reviews)); "Friendly staff and guests there" ((in 39 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 17 reviews)); "good work environment at office" ((in 9 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 73 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 37 reviews)); "Long hours with no insurance" ((in 21 reviews)); "Lack of training" ((in 6 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

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Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Dec 4, 2025

Weird

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Manager was okay The shifts were easy Easy job to learn

Cons

The surrounding area is a little sketchy Pay Better security

3.0

Nov 18, 2025

Quality Inn (2016 review)

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Meeting people from all walks of life and providing exceptional customer experience for their lodging needs.

Cons

Schedules not consistent makes for a tough work/home balance if this is of importance to you.

5.0

Nov 17, 2025

Good so far

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Compared to other properties this seems to be great, ymmv

Cons

None so far. I really enjoy it.

Viewing 34 - 36 of 871 Reviews

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Reviews by job title

Weird

Quality Inn (2016 review)

Good so far

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