Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 36 reviews)); "Easy job and flexible hours" ((in 23 reviews)); "Great customers and coworkers." ((in 20 reviews)); "Manager is nice." ((in 20 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 47 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 36 reviews)); "Lack of training" ((in 6 reviews)); "Everyone was paid $9/hr and no one got any raises." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

4.0

Jan 29, 2025

Hsk

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Efficient Time management Stress free Good environment

Cons

Less growth Less pay Old building

2.0

Jan 2, 2025

Stepping Stone

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

-Majority co-workers were pleasant, experienced and exhibited quality hospitality despite being underpaid and undervalued. -Employee discount for rooms -Random free donations from items that didn't sell

Cons

Management suffers from poor supervision and communication. Long history of not taking feedback well and neglecting employees growth through company. Lacks empathy by undervaluing safety, compensation and proper training.

1.0

Dec 18, 2024

Horrible Property Management Company

Assistant executive housekeeper

Recommend

CEO approval

Business Outlook

Pros

None unless you are from India and even then none really

Cons

The pay is unfair. The property Manager Ashish will not pay you overtime even though he is required to by law. Any overtime you work is straight pay no time and a half no vacation pay even though it is clearly stated in the employee handbook.

Viewing 40 - 42 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Guest Service Agent - Nights