Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 36 reviews)); "Easy job and flexible hours" ((in 23 reviews)); "Great customers and coworkers." ((in 20 reviews)); "Manager is nice." ((in 20 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 47 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 36 reviews)); "Lack of training" ((in 6 reviews)); "Everyone was paid $9/hr and no one got any raises." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

5.0

Dec 2, 2024

Great job

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good pay for the work

Cons

Long hours for the week

4.0

Nov 20, 2024

GREAT

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Absolutely loved working for this company This company is truly amazing. From the managers to the other coworkers, they were super friendly. They understood that I had a child and accommodated my schedule, letting me off whenever I needed to be. I would highly recommend anyone to work here.

Cons

I am giving Quality Inn an overall 5 stars because I had a really nice experience working there. Everything was easy, all the other employees were great to work with, and the guests were friendly as well.

5.0

Nov 11, 2024

Hospitality Ambassador

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

The best reason to work here would be to increase Managerial efficiencies. Getting someone with high ethical standards would be essential to nurturing a conducive work flow, initiative over micromanagement resulting in more time to accomplish task rather constantly investing time to get permission to make an otherwise authorized informative logical decision based upon Customer First practices within the guidelines of SOP scope.

Cons

New ownership and Management from 2023 to 2024 has resulted in the decline of Customer Success, Customer Retention, Loyalty, high turnover rates, and being reported to Wage and Hour. Insecure facility as the entrance Door B and D are compromised and easily accessible. What was once a Ring of Honor property for two years, has fallen into management and ownership which isn't fostering an environment of growth nor does it encompass hospitality any longer.

Viewing 46 - 48 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Guest Service Agent - Nights