Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

56% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Nice people to work with." ((in 46 reviews)); "Friendly staff and guests there" ((in 39 reviews)); "Great customers and coworkers." ((in 17 reviews)); "Manager is nice." ((in 17 reviews)); "Employees are generous and work environment was adequate" ((in 8 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 79 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 48 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 34 reviews)); "Long hours with no insurance" ((in 22 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 7 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

1.0

Feb 24, 2020

Horrible

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

They pay you well and the employees are nice

Cons

Horrible management . She had no idea what she was doing and she was rude and nasty to guest

4.0

Feb 20, 2020

Great place to work

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Chill job, not too hard, good pay

Cons

Have to deal with homeless people, customer complaints

2.0

Feb 18, 2020

Only for young people

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Simple work. Only basic math and computer skills required. Good entry level position into hospitality.

Cons

Low wages. Not recommended for people with poor customer service.

Viewing 559 - 561 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Front Desk Agent – Overnight (11 PM–5 AM)

Houseman/Laundry Person

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Horrible

Great place to work

Only for young people

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