Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

56% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 42 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Manager is nice." ((in 19 reviews)); "Great customers and coworkers." ((in 17 reviews)); "High pay, great manager, flexible schedule" ((in 10 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 75 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 44 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 39 reviews)); "Long hours with no insurance" ((in 21 reviews)); "no benefits and low salary" ((in 8 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.1

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

4.0

Jan 6, 2019

Desk Associate

Front desk

Recommend

CEO approval

Business Outlook

Pros

The Front Desk is a great transition into the Hospitality Industry.

Cons

You will not be rewarded positively for excelling. You will be made to work the busiest days and will never have a weekend or holiday off. This isn't a reflection of poor management; it's just how the industry functions. Depending on your franchise owner/management company, even being a Front Desk Agent can be a dead end job. Hotels are exceptionally profitable;however, staff pay is usually very low.

1.0

Dec 28, 2018

TERRIBLE

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

There were absolutely no pros to this job

Cons

Management, pay, training, way I was treated

3.0

Dec 24, 2018

General Overview

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Easy to get along staff members

Cons

Lacks enough time to properly get trained before starting on your own.

Viewing 610 - 612 of 871 Reviews

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Desk Associate

TERRIBLE

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