Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

56% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 44 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Great customers and coworkers." ((in 16 reviews)); "People, free breakfast as an employee" ((in 7 reviews)); "Good work environment, good pay" ((in 6 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 46 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 33 reviews)); "Long hours with no insurance" ((in 23 reviews)); "They will harass management if there is a room out of order, instead of approving it to be fixed, so most managers will hide that their rooms are horrible." ((in 18 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Feb 16, 2018

Not an area I want to be in.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Discount on rooms. They did an upgrade. Easy system lots to learn though. Laid back

Cons

The food prep area could be better. rude employees to guest. they could be a little nicer since you are TAKING their money. Not the most desirable area to work in at night alone. Paid less then other 3rd shift workers.

2.0

Feb 15, 2018

Go with your gut instinct

Executive chef

Recommend

CEO approval

Business Outlook

Pros

I am sure the company name is solid but does not mean they hold other brand owners accountable for proper procedures being followed

Cons

Company that purchased the business name is running it's name into the ground. Will hire anybody for the job and they have no real experience in outstanding people management

1.0

Jan 31, 2018

Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros come to mind at this time

Cons

They dont pay you for time you had to wait on other front desk agents that's coming in to relieve you even if they are more than 30 mins late and they don't Kno how to properly communicate

Viewing 655 - 657 of 871 Reviews

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Jobs at Quality Inn & Suites