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Quality Inn & Suites

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Quality Inn & Suites reviews

3.3

56% would recommend to a friend

(871 total reviews)

46% positive business outlook

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews
3.0
Dec 29, 2017

Average company

Recommend
CEO approval
Business Outlook

Pros

They give you a chance if you really need it. I learned great customer service skills and many other things

Cons

No benefits, low pay for the job, no career advancement.

4.0
Dec 26, 2017

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

discount on rooms, amount of hotels you can stay at

Cons

Hours of operation, owners of my hotel were awful

2.0
Dec 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Okay-ish pay. Mostly sit down job. They'll take forever to get you a uniform so for the first month or so, wear whatever the hell you want. You'll get sexually harassed either way. When its dead, feel free to play facebook games all you want.

Cons

Constant unwarranted, disgusting male attention. You will be propositioned to have sex for money. Be repeatedly asked how old you are by creeps that want to make sure they'll only be arrested for rape and not also pedophilia.. Be asked in a hundred different ways for your number/a date/sex under the guise of someone requesting room rates. In truth, they have no intention of buying a room unless you agree to go to it with them. Beyond that, enjoy working solo shifts, rarely/never with a manager on duty in a place where most of the front desk has been held up at gun point for money. Concerns for this repeat issue only being taken seriously after one long-term employee quit immediately following the situation. You will meet a wide variety of individuals including hookers, schizophrenic homeless people, mothers pimping out their underage daughters, bus fulls of frat boys, piss-drunk babyshower attendees and runaway teenagers. You'll be working at all hours, at the beck and call of guests 24/7 while housekeeping is not. Leaving you unable to fulfill 90% of guest's needs that don't involve answering what the wifi code is. Which mind you, is told to them and written down. There is no holiday pay despite the hotel being open for every single one, but they might give you a Walmart gift card if you get suckered into working on Christmas day. Make sure to keep track of your hours on your own, because this place is old-fashioned and have you clock in by writing your name down in a binder. Yea. Like on your first day at high school. On top of that, they will conveniently drop off a few hours every now and then if you don't routinely keep an eye on your pay.

Viewing 661 - 663 of 871 Reviews

Glassdoor has 930 Quality Inn & Suites reviews submitted anonymously by Quality Inn & Suites employees. Read employee reviews and ratings on Glassdoor to decide if Quality Inn & Suites is right for you.