Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 16 reviews)); "Good work environment, good pay" ((in 7 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 75 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 45 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 40 reviews)); "Long hours with no insurance" ((in 21 reviews)); "Horrible upper management, disappointing salary, unpaid overtime, a host of workplace violations, strange customer care guidence, budget cuts that hurt employees and customers when other less noticeable cuts are possible." ((in 7 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

5.0

May 13, 2017

Love it here so far

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Love working here. The GM is very hardworking and helpful. If I have any questions or concerns I can go to him anytime and he helps me with it. My supervisor the Front Desk Manager Harry is also very helpful. He is the one who trained me personally and I share the front desk with him Mon-Fri. I have a feeling I will become a Manager very soon myself the way they have complimented my work ethics and my drive to be successful.

Cons

No health insurance or any other insurance but it is a franchise so that is common with franchisees.

4.0

Apr 26, 2017

Front desk clerk

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I love my job an my co-workers.

Cons

I don't get enough hours now. I was full time an they keep hiring people an now put me to part time for no reason.

5.0

Apr 26, 2017

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly coworkers, decent pay for a pretty easy job overall, good benefits

Cons

none really, communication could be a bit better

Viewing 700 - 702 of 871 Reviews

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Jobs at Quality Inn & Suites