Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Manager is nice." ((in 18 reviews)); "Great customers and coworkers." ((in 16 reviews)); "Good work environment, good pay" ((in 7 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 75 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 45 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 40 reviews)); "Long hours with no insurance" ((in 21 reviews)); "Horrible upper management, disappointing salary, unpaid overtime, a host of workplace violations, strange customer care guidence, budget cuts that hurt employees and customers when other less noticeable cuts are possible." ((in 7 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

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Quality Inn & Suites

Part of Choice Hotels

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

871 reviews

4.0

Mar 28, 2017

Great Employer

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great General Manager works with employees on schedule for emergency situations.

Cons

Pay could be better and company doesn't offer benefits.

5.0

Mar 22, 2017

Courtyard by Marriott

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

I loved the one to one interaction with the guests and be able to assist them with their needs was very rewarding in its self.

Cons

Not being able to give the customer what they wanted on our sold out days, and having to walk them, not my favorite thing.

4.0

Mar 18, 2017

Server

Server/bartender

Recommend

CEO approval

Business Outlook

Pros

It is a great place to work with amazing staff around you. Every day is a little different, which makes for an exciting atmosphere.

Cons

The scheduling is based off of the booking of our conference centre. If the season slows down, so do shifts. Fortunately, those who work more during the peak season get priority during off season, so it is actually pretty balanced, and works out.

Viewing 706 - 708 of 871 Reviews

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