Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 43 reviews)); "Friendly staff and guests there" ((in 36 reviews)); "Easy job and flexible hours" ((in 23 reviews)); "Great customers and coworkers." ((in 20 reviews)); "Manager is nice." ((in 20 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 77 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 47 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 36 reviews)); "Lack of training" ((in 6 reviews)); "Everyone was paid $9/hr and no one got any raises." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (871 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

3.0

Oct 23, 2014

front desk agent

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

small town , feels homey. pretty nice staff.

Cons

small hotel, no elevator. feels like theyres no room to grow career wise.

5.0

Oct 20, 2014

Customer service environment

Front desk

Recommend

CEO approval

Business Outlook

Pros

This company is a very fast paced customer service industry and is very nice to work for. Great employer.

Cons

I really did not have any cons for this company, the reason I no longer work with them is due to a closer location to my home.

4.0

Oct 14, 2014

Real easy job, management could have better training techniques.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Simple job; it allowed me to earn spending money while I was in school and I could bring in homework to complete there - Computer system was real easy to learn and was very efficient - Very laid back

Cons

- Management could have done a better job with training. My manager was a nice guy, but sometimes got on to me for things that I felt were never explained to me in the first place. - Management could have given more authority to the front desk agents. I was told many times to tell customers "Call the Manager in the morning" - leaving me to feel unsatisfied in dealing with the customer.

Viewing 835 - 837 of 871 Reviews

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Jobs at Quality Inn & Suites

Hotel Laundry Attendant

Hotel Guest Service Agent - Nights