Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 42 reviews)); "Friendly staff and guests there" ((in 37 reviews)); "Manager is nice." ((in 19 reviews)); "Great customers and coworkers." ((in 18 reviews)); "good work environment at office" ((in 8 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 81 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 43 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 34 reviews)); "Long hours with no insurance" ((in 22 reviews)); "There was basically no training and I had to teach almost everything to myself and just hope I didn't mess it up." ((in 5 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Aug 18, 2013

Depends largely on your location

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Few employees, so it creates a family atmosphere. It's easy to talk to management about concerns and hours.

Cons

Not the nicest hotel in the world, so there are a lot of complaints from guests. Hours fluctuate a LOT so pay is inconsistent. There is no 'training program' aside from Choice University, which is honestly a joke.

3.0

Aug 2, 2013

Comfortable nice place to work but disorganized

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Comfortable workplace environment. Relaxed atmosphere. Friendly coworkers

Cons

Disorganized and customers always complain

3.0

Jun 5, 2013

This job can be either challenging or very boring.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The general manager is wonderful to work with, very patient, understanding, and it's a real pleasure to work with him. His cool, calm nature while dealing with unpleasant guests and or difficult situations really helps to set the mode for the personality needed to preform this job. He also stands up for his employees which is really refreshing.

Cons

The down side to this job is the pay, and no benefits.

Viewing 862 - 864 of 871 Reviews

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