Does Quality Inn & Suites pay their employees well?

According to anonymously submitted Glassdoor reviews, Quality Inn & Suites employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Quality Inn & Suites. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Quality Inn & Suites?

59% of Quality Inn & Suites employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Quality Inn & Suites 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Quality Inn & Suites?

Front Desk Agent (136) , Housekeeper (81) , Front Desk Receptionist (78) , Night Auditor (36) , Housekeeping (30) , Front Desk (25) , General Manager (24) , Night Auditor/Front Desk Agent (22) , Front Desk Clerk (20) , Front Desk Associate (13) , Breakfast Attendant (12) , Front Desk Manager (9) , Assistant Manager (8) , Maintenance Technician (8) , Assistant General Manager (6)

What are the pros of working at Quality Inn & Suites according to real employee reviews?

"Humble minded people and great to be around..and work around plus kid oriented" ((in 44 reviews)); "Friendly staff and guests there" ((in 38 reviews)); "Easy job and flexible hours" ((in 22 reviews)); "Great customers and coworkers." ((in 19 reviews)); "good work environment at office" ((in 8 reviews))

What are the cons of working at Quality Inn & Suites according to real employee reviews?

"The pay is low for housekeeping we work hard and deserve more" ((in 76 reviews)); "This isn't a reflection of poor management; it's just how the industry functions." ((in 49 reviews)); "No benefits and we have not gotten any raises but once since I started" ((in 35 reviews)); "They will harass management if there is a room out of order, instead of approving it to be fixed, so most managers will hide that their rooms are horrible." ((in 17 reviews)); "no benefits and low salary" ((in 9 reviews))

What are the top reviewed Quality Inn & Suites locations?

Orlando , Phoenix , Tulsa , Columbus , Wichita , Cookstown , Rexburg , Salem , Virginia Beach , Albuquerque , Austin , Fort Worth , El Paso , Spearfish , Lewisburg , Nashville , Toledo , Ellensburg , Crystal River , Aiken , Atlanta , Cordele , Edison , Hamilton , Idaho Falls , Joliet , Orland Park , Harrisonburg , Roanoke , Foristell

Quality Inn & Suites reviews

3.3

59% would recommend to a friend

(871 total reviews)

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Quality Inn & Suites has an employee rating of 3.3 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quality Inn & Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

871 reviews

2.0

Mar 21, 2024

Can’t get it clean enough…

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Customer Service & Guests. That’s it.

Cons

Complicated, Frustrating, Confusing, Kinda Creepy…

2.0

Mar 21, 2024

OWNERS ARE DESTROYING THE "NAME BRAND" OF QUALITY INN - STUART FLORIDA

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

The GM at QUALITY INN, is very equitable person, strong communication skills, active listening techniques, and confidence — “A great people leader truly cares about the team,” Real Professional. Thanks Ms. R. for knowing you in that short time!

Cons

The Owners that run that property, they're ignorant, improper, incompetent's, inefficient lax negligent and unethical! They think the employees are their slaves on commands! Very Impolite Behavior, that's why they can't and will not have no one stay they to long working in a Toxic Environment. The husband treating my position, and I left because, I didn't felt safe or welcome there anymore! They're very "Egocentric" and Manipulative" And it is not good for my health.

Quality Inn & Suites Response

1y

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

3.0

Mar 18, 2024

Fine

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good starting job to get experience

Cons

Not enough other staff there

Viewing 94 - 96 of 871 Reviews

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